Shipping policy

SHIPPING

Everything ships out of our shop in Truckee, CA. Most parts are made and kitted stateside, and we get orders out the door fast. Here's what to expect.

Where We Ship
We ship across the United States and direct to most countries worldwide. If you're in Australia or the UK, our dealers often have stock on the shelf and can get it to you quicker: Enduro Parts Australia and Rutherford Racing.

Handling Time
We ship Monday through Saturday from Truckee, CA. Orders placed before 2:00 PM PT typically ship the same day. Orders after that, or on a Sunday, go out the next shipping day. A few items are made to order, so if there's a longer lead time it'll be noted on the product page.

Shipping Cost
US shipping is free on orders over $250. Under $250, shipping is calculated at checkout based on weight and destination, so you see the exact cost before you pay. International rates are also calculated at checkout.

Carriers and Transit Time
At checkout you'll see live shipping rates and can choose the carrier and service speed that works for you. We ship via USPS and UPS. Most US orders arrive within 3 to 5 business days after they ship. International transit times vary by destination and customs.

International Duties and Taxes
Any duties, taxes, or import fees charged by your country are the customer's responsibility and are not included at checkout. Please check your local import rules before ordering.

Tracking Your Order
You'll get a tracking number by email as soon as your order ships. If it's been more than a couple of business days since you ordered and you haven't seen a tracking email, check your spam folder and then reach out, we'll track it down.

Lost, Delayed, or Missing Packages
If your tracking says delivered but the package isn't there, or it's stuck in transit, email us at support@crosslinkedcomponents.com. We'll work with the carrier to locate it or make it right. We want you riding, not chasing packages.

Questions
Email support@crosslinkedcomponents.com or call 530-319-5323, Monday through Friday, 9:00 AM to 5:00 PM PT